FAQ
Good questions, honest answers.
Everything you might want to know about HG Group: our team, our trades, and how we work.
General
HG Group is a multi-trade property services company based in Blackpool, covering the Fylde Coast and the wider North West. We started as Handy Grandad, a simple idea to keep a grandad busy in retirement, and have grown into an award-winning team covering every trade under one roof.
Yes. HG Group is the new name for what was Handy Grandad Group Ltd. Same team, same values, same family business, just a broader range of trades and a new look.
We cover Blackpool, Bispham, Cleveleys, Layton, Thornton, Poulton-le-Fylde, South Shore, Lytham St Annes, Kirkham, Wesham and Warton, plus the wider North West. If you're just outside these areas, get in touch. We may still be able to help.
Yes, all work carried out by HG Group is fully insured.
Yes. Our gas engineers are Gas Safe registered, and all our tradespeople are experienced and qualified in their trade.
HG Group has grown steadily since launching as Handy Grandad, building a track record of over 250 five-star reviews across Google & Facebook from customers across the region.
HG Group is a triple award-winning business: winner of the Coastal Radio Best Trades Award 2026, the Global Recognition Award 2026, and the Highly Recommended Small Business Award 2025.
Our Services
Plumbing & heating, electrics, roofing, joinery, plastering & rendering, painting & decorating, kitchens & bathrooms, building work, renovations, and general property maintenance, all under one team.
Yes. From a leaking tap or a curtain rail to a full home renovation, no job is too big or too small.
Yes, we handle complete bathroom refurbishments from design through to fitting, including plumbing and electrics.
Yes, we offer full kitchen installations as part of our kitchens & bathrooms service.
Yes, we offer plumbing and Gas Safe registered heating engineers, including urgent call-outs where possible.
Yes. From repairs and re-pointing to full re-roofs.
Yes, our electricians handle rewires, installations, testing, and certification.
Yes, timber and composite fencing and decking are part of our building work service.
Yes. General household repairs, curtain poles and blinds, TV and mirror mounting, fencing repairs, gutter repairs, and more.
Yes, we manage full renovations and extensions, coordinating every trade needed from start to finish.
Getting a Quote
Use the enquiry form on our Contact page. It takes about 2 minutes and covers the service you need, a description of the job, and your budget and timescale. We'll come back to you with a clear, no-obligation quote.
It depends on the job and our current schedule, but we always aim to respond quickly and will give you a realistic timeframe when we quote.
You can send photos of the job when you enquire. This often helps us quote more accurately without needing to visit first.
We give a clear, upfront quote based on the details of your job so you know the cost before we start, with no surprises.
Yes, quotes are free and no-obligation.
Your enquiry goes straight to our team, and we'll come back to you with next steps and a quote based on what you've told us.
Reviews & Contact
Yes, we have over 250 five-star reviews across Google & Facebook from customers across the Fylde Coast and the wider North West.
You can leave a review directly through the link on our website, or via our Facebook page.
Check out our reviews and our Facebook page for examples of completed jobs and customer feedback.
We're available Monday to Saturday, 8:00am to 6:00pm.
Yes, we work Saturdays as part of our regular working week.
Email us at info@handygrandadgroup.co.uk, message us on Facebook or Instagram, or use the enquiry form on our Contact page.